Online Store

Welome to Lone Dingo’s online store

Online orders are processed and dispatched on weekdays, except NT Public Holidays. Orders are dispatched within 2 working days of placing your order, usually quicker.  We endeavour to maintain stock of all our online products, however if there is likely to be any extenuating delay in delivery you will be notified and given the option of a full refund if desired.

You can collect your purchase in store – just select the option for local pick-up when checking out, no delivery charge will be applied.  If you require delivery see below.

Delivery
A flat fee of $10 postage applies to most items, bulky items such as wheeled luggage may incur and additional freight charge. With the exception of bulky items, orders are sent with Australia Post, generally using Parcel Post Plus which offers traceability. Delivery takes 4-10 working days.

If you require urgent delivery please contact us via email or phone to make arrangements.

Sorry, we don’t ship outside of Australia.

Returns
If you need to return items for refund or exchange, this can be done within 7 days of receiving the item(s). Please contact us by phone or email before returning items. Items must be returned with proof of purchase, with all labeling and packaging intact, and in as new condition.

Returns are NOT accepted for underwear, clearance items and height safety and climbing gear.

Our Price Match Policy
If you’ve found a cheaper price on one of our stock products on another website but you’d prefer to shop with Lone Dingo, let us know; we don’t like being beaten on price.

Use our contact us page to notify us via email of what you’ve found; paste in relevant links so we can check them out.

We will reply to your email with an offer, if you like it we will advise you on how to make the purchase.

We do have a few conditions:

  • Price comparisons must be with an identical brand new item ie, same      brand, model, size, colour, quality and quantity
  • The item must be available for immediate purchase and delivery
  • Must be an Australian website with prices in Australian dollars